Home Care Reviews

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

“Home Care Assistance is always there to help. They know how to support all aspects of caring for their clients and provide great family communication.”

— Glenn K.

“Excellent care and assistance after hip replacement surgery. I ditched the rehab facility and went back home. I had professional and caring service from Hanna for three weeks 4 hours a day. We started out at 5 days a week, gradually working down to three and then two. I plan on using HCA again when I have the other hip replaced in May.”

— Barbara Carr

“Very personable service and quick response to start in home care. The staff are very professional, courteous, and understood our needs. The help was outstanding and much needed and exceeded our expectations during a great time of stress.”

— Arminda Menke

“It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”

— Sessional Instructor, Dept. of Counselling Psychology, UBC

“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th-hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning, and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trustworthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”

— Patricia L. Waller, Retired U.S. Diplomat

“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”

— Dr. Noam Chomsky

“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.
But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”

— Dr. Dennis McCullough

“Home Care Assistance of Dallas was the BEST. They responded to me the same day and sent over several people to interview for my Mom’s care. We don’t know what we would have done without them. Thanks again HCA of D.”

— Debi Montoya

“Our job is to help family member feel comfortable and know what ever we need to do to keep the happy.”

— jeanetta wynn

“We had an outstanding experience with Home Care Assistance with my dad when he was transitioning from the hospital. Jared was super responsive and kind, and very comforting. He was available immediately with a phone call and quickly got caregivers scheduled for us when I spoke with him from the hospital. He was warm and easy to work with during a stressful time. They were a perfect solution for us”

— Walter Jones

“This Home Care Group has provided my family with caregivers for over two years. They are very professional, their caregivers are very professional and it is a pleasure to work with everyone. You can not go wrong in using their service.”

— Victor Weis

“Outstanding! Exceeded all expectations! HCA rescued me from a disability crisis. They came out the same day I called, made a care plan, gave me a shower, and made food. My daily caregiver began next day. Jennifer’s experience allows her to see what you need, and to make it happen almost instantly. She truly unburdens one from the stress of needing home care. The caregivers were far superior to those I have encountered in the past w services for my brother.”

— Yitzchok Freiwelter

“Jared and his team provide awesome service, with excellent care. I would recommend them to anyone, anywhere, anytime.”

— Aida Diaz-Privado

“Home Care Assistance offers wonderful in home attendant options. Great office staff! A variety of plans: caregiver relief by the hour, day, week…day or night. Daytime. Nightime. 24 hours. Male and Female attendant. Dog and Cat friendly attendants. I have had friends and family use their services for five years.”

— Fred Holland

“The staff and communication with Home Care Assistance of Dallas has been an excellence experience to work with. I couldn’t have expected more.”

— Karen Weatherford

“My family has had an exceedingly great experience with Home Care Assistance and I recommend them without reservation. My wife is terminally ill and began needing daily care in May 2019 during the day while I was at work and on weekends as well. We hired Home Care Assistance based on a doctor’s recommendation. Jennifer is the manager and she and her predecessor worked hard to match us with the best member of their team. I selected the first aide and that was a mistake. She and my wife didn’t mesh well and it was clearly because I made the selection rather than my wife, who was still lucid and could communicate at that point. For the selection of the next aide, my wife did the choosing – obviously a better method. We were matched with Jessica P, the most outstanding caregiver we could have asked for. I could not recommend her more highly. She has been nothing less than an angel for our family in the most difficult time of our lives. Jessica took the time and energy to develop a personal relationship with my wife. As a result, Jessica intuitively understands what Emily needs or wants and has become the most important part of my wife’s care team. Jessica’s professional experience has been invaluable, as she knows precisely how to handle situations that baffle us. Jessica also navigates the family dynamic instinctively and effectively. Her bedside manner is gentle and caring. I cannot overstate how impactful Jessica has been over the last few, very difficult months. Further, Jennifer her manager checks in with me and visits our house regularly to ensure everything is going smoothly and that my family and I are getting what we want and need. Again, my experience with Home Care Assistance and its employees have been nothing short of outstanding.”

— Paul Williams

“I was very happy with the service Jared and his team provided! Their caregiving team is amazing and Jennifer who was the primary caregiver for my mother knew exactly what she needed to do from the care plan and also how to deal with my mother’s dementia. Thank you all for everything you have done!”

— James Patchett

“Great Therapist! He really worked great with my brother who is in a wheel chair.”

— Linda Hart

“Jared and his staff are top notch! I would not consider anyone else in town to care for my parents.
Thank you Jared!!”

— David Peck

“Other than being fairly expensive, the staff and home care personnel were great during a time when we needed 24/7 care.”

— Janet Wright

Home Care Assistance Dallas, TX rated 5 out of 5 from 20 reviews